Privacy policy

This policy explains what Royal Chimney Sweep & Repair Readington NJ collects when you visit this website or send us a message through it, what we do with that information, and who else (if anyone) sees it. It covers this website only. Calls to our phone number may be recorded and transcribed, and so may a voicemail you leave, so that we can follow up on your request.

This is a marketing site for a service-area chimney, air duct and dryer-vent business. There is no account to create and nothing to buy here: the only two things this site asks you to do are call (862) 398-0837 or fill in the contact form.

The contact form asks for your name and phone number. It also asks for the street address, city, state and ZIP code of the property and the service you need. Your email address, a short description of what is going on and up to five photos are optional. Nothing beyond what the form marks as required is required, and you can always skip the form entirely and call (862) 398-0837 instead.

The form also asks, in two separate boxes, whether you agree to receive text messages about your request and marketing text messages, and the boxes you check are sent with the request. Both are your own choice, and the section on text messages (SMS) below explains what each covers.

When the form sends, it also carries a few technical details along with it: the address of this website, your IP address and your browser type. That tells us which website an enquiry came from and helps us filter spam. If you type something into the form but never press the button, none of it leaves your browser.

If you reach this website from an online ad, the page address can include an ad click identifier (such as gclid, wbraid or gbraid). When you send a form, that identifier is sent with it so we can tell which ads bring requests. It does not identify you by name.

Like any website, the server that delivers these pages keeps a plain access log: the kind every web server keeps, recording things such as your IP address, browser type and the time of the request. That log exists to keep the site running and secure. We do not use it to build a profile of who is reading it.

This website uses Google Analytics, a measurement service of Google LLC. It records the pages you view and how you use them, an approximate location worked out from your IP address, and the type of device and browser you use, and it sets its own cookies to tell visits apart. We use this to count visits and improve the website. This information is not sold. Learn how Google uses this data, and your choices, at https://www.google.com/policies/privacy/partners/.

When you send a form, Google Analytics can also detect the email address, phone number and street address you typed and send them to Google in hashed form (turned into a code that does not show the original text), so that Google can measure which visits lead to a request.

This website also uses Cloudflare Web Analytics, a measurement service by Cloudflare, Inc. that counts page views and loading times without cookies and without following you across other websites.

This website counts a few anonymous interactions, such as taps on the phone number, clicks on buttons and starting or sending a form, together with the page where they happen. Our website platform, LunOS, keeps these counts without cookies and without your name, phone number or email, and they are used only to understand which pages help visitors reach us.

Some pages of this website show a map from Google Maps, a service of Google LLC. The map loads from Google, which may set its own cookies and receive your IP address. On this website the map loads only when you choose to open it.

If you use the accessibility panel on this site, the preferences you choose are remembered in your own browser, in its local storage and in a small cookie named lunos_a11y, so the site keeps them on your next page. Both hold nothing but those preferences, and the cookie lasts up to a year unless you clear it. Like any cookie, your browser sends it back to this site with each page it asks for, and it is not used for anything else.

To block spam, our forms use Cloudflare Turnstile, a security check by Cloudflare, Inc. that reads technical information about your browser and device. It does not use advertising cookies.

We use what you send us to get back to you about the chimney, duct or dryer-vent work you asked about. That means calling or emailing the number or address you gave us, texting you about your request and your appointments only if you checked the SMS consent box, and keeping a record of what you asked for so whoever answers the phone next time already knows the history. If you also checked the separate, optional marketing box, we may text you seasonal maintenance reminders and occasional offers.

We do not use your details to send marketing you did not ask for, and we do not use them for anything else, except as described above.

Form submissions reach us through LunOS, the website platform that hosts this site, which stores them for us. LunOS does not use them for its own purposes. Past that, nobody outside this business sees what you send, except as described in the analytics section above. We do not sell your information, and we do not trade it for anything else.

A few links on this site lead to Google: our business listing, our map, our reviews. Once you follow one of those, you are on Google’s site under Google’s own privacy policy, which we do not control and cannot speak for.

We keep enquiry records for as long as they are useful for the work you contacted us about, then as part of our ordinary business records afterward. We do not keep a submission any longer than that on purpose. If you would rather we deleted yours sooner, see the section below on your choices.

You can ask at any time what we have on file for you, ask us to correct something that is wrong, or ask us to delete it. Call (862) 398-0837 or use the contact form: either one reaches the same business, and a real person answers the phone from 7 am to 9 pm, every day.

This site does not respond to a browser’s “Do Not Track” signal. The Google page linked in the analytics section above explains your choices about Google Analytics.

This site is meant for homeowners arranging chimney, duct and dryer-vent work. We do not knowingly collect information from anyone under 13, and if we learn that we have, we will delete it.

We take reasonable steps to keep what you send us secure, but no website or email system can be guaranteed safe from every risk. Send only what you are comfortable putting in a web form or an email.

If what this site collects or how it is used ever changes, we will update this page and change the date at the top. Checking back here is how you see the current version. We do not run a mailing list to announce changes.

Questions about this policy, or about information you have sent us, can go to (862) 398-0837 or through the contact form. Someone is on the line from 7 am to 9 pm, every day. Book online 24/7.

When you check the SMS consent box on a form on this website, Royal Chimney Sweep & Repair Readington NJ uses the mobile number you give us to send you the text messages you agreed to receive: replies to service requests and appointment reminders.

If you also check the separate, optional marketing box, we may send you seasonal maintenance reminders and occasional offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (862) 398-0837. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.