Privacy Policy

What this policy covers

This policy explains what Royal Chimney Sweep & Repair Readington NJ collects when you visit this website or send us a message through it, what we do with that information, and who else — if anyone — sees it. It covers this website only; it does not cover whatever you tell us over the phone, which is never written down the way a web form is.

This is a marketing site for a service-area chimney, air duct and dryer-vent business. There is no account to create and nothing to buy here — the only two things this site asks you to do are call (862) 398-0837 or fill in the contact form.

Information you give us

The contact form asks for your name, phone number, town, what kind of work you need, and a short description of what is going on. An email address is optional. Nothing beyond what the form marks as required is required, and you can always skip the form entirely and call (862) 398-0837 instead.

Before the form will send, you tick a box confirming you have read this policy and agree to be contacted about your enquiry. That checkbox is the only permission this site asks for.

Information collected automatically

When the form sends, it also carries a few technical details along with it: the page you were on, the page that sent you here, and — if you arrived by clicking a tracked link such as a search ad — the tracking parameters attached to that link. That tells us which page or campaign a genuine enquiry actually came from. If you type something into the form but never press the button, none of it leaves your browser.

Like any website, the server that delivers these pages keeps a plain access log — the kind every web server keeps, recording things such as your IP address, browser type and the time of the request. That log exists to keep the site running and secure, not to build a profile of who is reading it.

Cookies and tracking

This site does not run Google Analytics, Google Ads tracking, a Facebook pixel, or any other analytics or advertising script, as of the date at the top of this page. It does not set its own cookies for tracking or advertising, and it does not build a browsing profile of you.

The contact form includes a hidden field and a short timing check that help it tell a person apart from an automated script. Neither one identifies you personally; both exist only to keep spam out of our inbox.

How we use your information

We use what you send us for one purpose: to get back to you about the chimney, duct or dryer-vent work you asked about. That means calling or emailing the number or address you gave us, and keeping a record of what you asked for so whoever answers the phone next time already knows the history.

We do not use your details to send marketing you did not ask for, and we do not use them for anything unrelated to the enquiry you submitted.

Who sees this information

Your submission passes through a website form-processing service on its way to us; that service delivers the message and does not use it for its own purposes. Past that, nobody outside this business sees what you send. We do not sell your information, and we do not trade it for anything else.

A few links on this site lead to Google — our business listing, our map, our reviews. Once you follow one of those, you are on Google’s site under Google’s own privacy policy, which we do not control and cannot speak for.

How long we keep it

We keep enquiry records for as long as they are useful for the work you contacted us about, then as part of our ordinary business records afterward. We do not keep a submission any longer than that on purpose. If you would rather we deleted yours sooner, see the section below on your choices.

Your choices

You can ask at any time what we have on file for you, ask us to correct something that is wrong, or ask us to delete it. Call (862) 398-0837 or use the contact form — either one reaches the same business, and a real person answers the phone from 7:00 AM to 9:00 PM, Every day.

This site does not respond to a browser’s “Do Not Track” signal, because it has no tracking to turn off in the first place.

Children

This site is built for homeowners arranging chimney, duct and dryer-vent work, not for children. We do not knowingly collect information from anyone under 13, and if we learn that we have, we will delete it.

Keeping your information secure

We take reasonable steps to keep what you send us secure, but no website or email system can be guaranteed safe from every risk. Send only what you are comfortable putting in a web form or an email.

Changes to this policy

If what this site collects or how it is used ever changes, we will update this page and change the date at the top. Checking back here is how you see the current version — we do not run a mailing list to announce changes.

Contact us

Questions about this policy, or about information you have sent us, can go to (862) 398-0837 or through the contact form. Someone is on the line from 7:00 AM to 9:00 PM, Every day.